Patient Reviews

Seeing the settings adjusted to my skin type and notes taken at every session was reassuring. The intervals never slipped.

I was given enough time to describe the problem. Before anything began, what would be done and why was explained point by point.

Images of my moles were recorded and compared at the next review. Knowing I am being followed up is a relief.

Instead of promising a quick fix they gave me a realistic timeframe. The plan was revisited at the interim reviews.

I said I did not want an overdone result and the dose was set accordingly. I am pleased that it looks natural.

The type of pigmentation was identified first, and only then did treatment start. I was given written advice on sun protection.

I was told at the outset how many sessions would be needed, and no extra charges appeared along the way.

They gave me written guidance for flare-ups, and I could also reach them by phone.

We discussed beforehand whether my expectations were realistic; no exaggerated outcome was promised.